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how much does united healthcare pay customer service reps

Culture has been developed from employees that have been around 20+ years and are ready to retire. Stock Bonus, Profit Sharing, Tips have not been reported for this role. The base salary for Healthcare Customer Service Representative ranges from $32,386 to $42,019 with the average base salary of $36,784. The typical UnitedHealthCare Customer Service Representative makes $16 per hour. Coverage was phenomenal, customer service was outstanding. The average hourly pay for a Customer Service Representative (CSR) at UnitedHealth Group is $15.61. Additional … See all Customer Service Representative salaries to learn how this stacks up in the market. They need someone to hold their hands and walk them through a process. Unfortunately, I found it hard to move up and when I tried applying to multiple different positions I was always rejected. Read it at least twice because you can only hit SEND once! Compare all Call Center Representative salaries in the United States, OptumCare, Inbound Call Center Agents, Puerto Rico, hiring immediately. Salary estimated from 15 employees, users, and past and present job advertisements on Indeed in the past 36 months. Get answers to questions that are frequently asked by UnitedHealthcare members. 60% of covered health care expenses. Pharmacy Technician Trainee salaries ($20k), Customer Service Representative salaries ($25k). 80% of covered health care expenses. Check out the latest UnitedHealthCare Jobs. Useful. These figures are given to the Indeed users for the purpose of generalized comparison only. Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. May handle and resolve general complaints. $9.26. Contact UnitedHealthcare for individual or employer group sales or customer service by phone. The typical UnitedHealthCare Customer Service Representative salary is $16. US. 758 United Healthcare Reviews and Complaints @ Pissed Consumer Phone: Call toll-free: 1-800-721-0627. Its okay don't apply if you don't learn fast. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. How much does UnitedHealth Group - Customer Service in the United States pay? They can take responsibility for how the solution occurs, however, and 29% of customers say the ability to handle requests without transfers or escalations is one of the most important skills for a representative. See all Claims Representative salaries to learn how this stacks up in the market. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $33,312 to $43,057 with the … When factoring in bonuses and additional compensation, a Claims Representative at UnitedHealth Group can expect to make an average total pay of $33,329 . Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. When factoring in bonuses and additional compensation, a Customer Service Representative at UnitedHealthCare can expect to make an average total pay of $16 . good benefits but pay doesn't equal to the amount of work given, Call Center Representative (Optum Care)- San Juan, PR, Call Center Representative - Canonsburg, PA, Customer Service Representative Associate - San Antonio, TX, Customer Service Representative - US Remote. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it. Summary. I believe they pay a fair wage and provide good benefits. Average UnitedHealth Group hourly pay ranges from approximately $12.30 per hour for Customer Care Specialist to $19. Research Category salaries by job level, experience, and education. See how your offer stacks up to other pay packages and negotiate confidently. Hours: 8 a.m.–8 p.m. CT, Monday–Friday Customer Service Representative hourly pay at UnitedHealthCare can range from $14 - $19. Average UnitedHealth Group Call Center Representative hourly pay in the United States is approximately $17.85, which is 25% above the national average. Here’s Exactly What to Write to Get Top Dollar, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Excludes individuals whose duties are primarily installation, sales, … What is the vacation policy like at UnitedHealth Group? You already have them from your users of silver sneakers. Customer Service Representative hourly pay at UnitedHealth Group can range from $10 - $22. That being said I believe UHG does a lot for our communities and is a decent place to work at. How flexible are your working hours at UnitedHealth Group? Silver. Stay away from UHC Plan F in New Mexico and other states. You've already flagged this Timothy Noel 3 reviews. Filter by location to see Customer Service salaries in your area. We also have phone numbers for brokers, network management, and provider relations. The national average salary for a Customer Service is $27,834 in United States. “401K match and healthinsurance are solid.”, “Great paid time off benefits from the start”. UnitedHealthcare employees earn $38,000 annually on average, or $18 per hour, which is 54% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at UnitedHealthcare is a Medical Informatics Manager at $127,000 annually while the lowest paying job at UnitedHealthcare is a CSR at $23,000 annually. Compensation/Benefits. United Healthcare Group pays its employees an average of $18.77 an hour. Average UnitedHealth Group Customer Service Representative yearly pay in the United States is approximately $45,029, which is 40% above the national average. 259 UnitedHealth Group Customer Service Representative interview questions and 241 interview reviews. How much does an Insurance Customer Service Representative make in the United States? 70% of covered health care expenses. per hour. Gold. Average Molina Healthcare Customer Service Representative hourly pay in the United States is approximately $16.02, which is 22% above the national average. Customer service representatives answer questions and resolve problems. Benefit information is collected from job descriptions and reviews about UnitedHealth Group on indeed.com. What tips or advice would you give to someone interviewing at UnitedHealth Group? Managers were alright (not too bad, not too great). Bronze. The average salary for a customer service representative is $9.26 per hour in the United States, $2,000 cash bonus per year and $6,725 commission per year. What is the best part of working at UnitedHealth Group? This estimate is based upon 17 UnitedHealthCare Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. What is a typical day like for you at UnitedHealth Group? UNITEDHEALTH GROUP INC annual reports of executive compensation and pay are most commonly found in the Def 14a documents. 185.6k salaries reported, updated at December 16, 2020. Training. Aerotek. Customers, buyers and clients want to pay a fair price for quality service or products, and feel satisfied they have paid for a service/product and received what they have paid for in return. If you were in charge, what would you do to make UnitedHealth Group a better place to work? The average Customer Services salary for 2020 in the US is $238,511. The typical UnitedHealth Group Customer Service Representative makes $16 per hour. Whether it’s to emails or chats, your tone and how you respond is even more important than with an in-person chat. Salary estimates are based on 111,601 salaries submitted anonymously to Glassdoor by Customer Service employees. UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with the website. Learn how to enable cookies. Your customer service reps are on the front lines of satisfaction, but how many of your reps are actually the cause of the issue at hand? Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. 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Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. They do match donations you make to approved charities, but I wish they would have given us company time to go out as teams to serve our community (which would also have helped us bond since it's hard to socialize with co-workers when you're stuck on the phones all day). Reply. How much does a Customer Service Representative I make in Washington? It is nonsense to wait until 2021 to evaluate the demographics. Job … Compare more salaries for UnitedHealth Group Senior Customer Service Representative at Paysa.com. Share. UNITEDHEALTH GROUP INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. Come on United Healthcare, LAUNCH the Renew Active program in New Mexico. What does a Customer Service Representative do? They also want someone to take care of them. A good rule of thumb is to craft a written message, reread it and pay attention to tone and copy twice. Job was decent, but it is a call center job so it was draining on my anxiety and depression. Good pay + benefits + give back to community, Call center job (taxing on mental health). See all Customer Service Representative Salaries. 12 Companies Hiring for Remote Customer Service Jobs 1. All UnitedHealth Group - Customer Service salaries. How do you feel about going to work each day at UnitedHealth Group? Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group. Please note that all salary figures are approximations based upon third party submissions to Indeed. They need someone to understand their needs and help answer them. How much does a Customer Service make? If you were to leave UnitedHealth Group, what would be the reason? Training is intense but good company overall. How many vacation days do you get per year? How long will it take to know if you get hired? How Much Does It Save You? Career recommendations for Call Center Representative, Explore information on salaries, job satisfaction, skills and more, Highest paying cities for Call Center Representative in US. How to Answer: What Are Your Strengths and Weaknesses? Platinum. 43-4051 Customer Service Representatives. See if they're hiring! Hourly pay at United Healthcare Group ranges from an average of $14.05 to … 4.0. Founded in 1983 and with more than 200 offices in Europe and North America, Aerotek is a leading global staffing and recruiting firm serving virtually every major industry in the world, including manufacturing, skilled trades, technical, engineering, aviation, laboratory, clinical, and general labor markets. Salary information comes from 144 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The average hourly pay for a Customer Service Representative (CSR) at United Healthcare Group is $16.26. The WRONG way: Dismissing your customers. Customer Service Representative salaries at UnitedHealthCare can range from $14 - $19. At UnitedHealthcare, we are committed to improving the health care system. Those who work in finance and insurance may need several months of training to learn complicated financial regulations. When a customer calls and has an issue that needs to be handled, a representative will usually open the customer’s file in the company’s computer system. The average UnitedHealth Group salary ranges from approximately $29,430 per year for Customer Advocate to $64,481 per year for Call Center Representative. Customer service representatives typically need a high school diploma or equivalent. The role of the Inbound Call Center Local Center is to build trusted relationships with…, The Call Center Representative is r esponsible for timely and accurate resolution of health care billing inquiries received from patients, insurance companies…, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class,…, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support,…, See all jobs matching Call Center Representative in UnitedHealth Group, Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group, See all UnitedHealth Group Call Center Representative reviews about Pay & Benefits. How much does a Customer Service Representative make in the United States? ), 7 of the Best Situational Interview Questions. They Very few. TTY users, call: 711. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal … Average base salary Data source tooltip for average base salary. 90% of covered health care expenses . How much does a Customer Service Representative I make in the United States? Free interview details posted anonymously by … What advice would you give the CEO of UnitedHealth Group about how to improve it? The average salary for UnitedHealth Group Senior Customer Service Representative is $45,880 per year, ranging from $39,308 to $51,457. United Healthcare was there for me every step of the way. Customer service representatives usually receive short-term on-the-job training, which typically lasts 2 to 4 weeks. If you don't have a history of mental illness this job may not be bad for you, but otherwise it can be taxing. Job Work/Life Balance. Most people think they are paid fairly at UnitedHealth Group, Get weekly updates, new jobs, and reviews. Pay More Attention to Your Tone. See all jobs matching Call Center Representative in UnitedHealth Group. Worked as a benefit advocate (call center rep) for the Medicare segment. Glassdoor will not work properly unless browser cookie support is enabled. Representatives use this information to solve problems and may also make changes to customer … Very few. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.28 based on … United Healthcare Group employees with the job title Senior Software Engineer make the most with an average annual salary of $116,564, while employees with the title Customer Service … Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support,… 1 day ago. 8 Questions You Should Absolutely Ask An Interviewer, All Customer Service Representative Salaries. Good place for security with an ok salary and benefits. How much does a Customer Service Representative I make hourly in the United States? Base pay and Bonus are filed yearly with the SEC in the filing! Are your working hours at UnitedHealth Group a better place to work Technician Trainee (! Are paid fairly at UnitedHealth Group have them from your users of sneakers... 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